Privacy Policy
At Find a Home In Big Bear.com ("Find a Home In Big Bear" or "we" or "us" or "our"),
we appreciate your use of and contributions to our Web site and features (known as
the "services"). Find a Home In Big Bear respects your privacy and is committed to
protecting your personal information.
This is our privacy policy and we will comply with it, as well as applicable U.S.
privacy law, when we gather and use information from users of our services. We encourage
you to read this privacy policy to understand what we do with the information we
collect from you.
Advertising-Supported Business Model
Find a Home In Big Bear and our extensive set of features are generally funded through
advertising dollars. This advertising revenue helps keep Find a Home In Big Bear
free of charge for our user community. It also allows us to explore and build new
features.
We strive to make advertisements relevant and useful to you. Therefore, we may serve
advertisements to you based on the information we collect from you or in relation
to your interaction on our site.
We pledge to be transparent about the information we monitor and collect from you.
We keep information private between you and Find a Home In Big Bear, except as explained
below.
Collection of Information
When you use Find a Home In Big Bear, we collect a variety of information.
- Information you provide. When using our site and services, you may provide information
about yourself, such as name, address, and e-mail. This may occur when you register
on Find a Home In Big Bear, claim a home, or complete other forms, such as a loan
request. We may combine this information with other information we collect from your
activity on our Web site or from other companies.
- Cookies and Web beacons. Cookies are bits of electronic information that can be transferred
to a computer to uniquely identify that computer's browser. When you visit Find a
Home In Big Bear and use our services, we may place one or more cookies on your computer.
The use of cookies helps us improve the quality of our services to you, by identifying
information which is most interesting to you, tracking trends, or storing information
you may want to retrieve on a regular basis, such as your favorite homes. At any
time, you may adjust settings on your browser to refuse cookies. However, if you
choose to disable cookies, many of the free features and services on Find a Home
In Big Bear will not operate properly. Also, the pages of our service may include
Web beacons, which are electronic files to count users who have visited that page
or to identify certain cookies on the computer accessing that page. Some pages on
our site may use third-party Web beacons. In addition to our use of the data to analyze
visitor activity on our site, other sites may use anonymous information about your
visit in order to improve its products and services and to provide advertisements
about goods and services that may be of interest to you.
- Third-party cookies. We work with service providers and advertising networks to track
and manage cookie information and your activities while you're on Find a Home In
Big Bear or using our services. You may opt-out of cookie tracking and analysis from
any of these ad networks by Opting Out of Collection of Information, which is explained
further below.
- Usage logs. When you use Find a Home In Big Bear, your computer communicates a variety
of information to computer servers, including the existence of cookies, your Internet
Protocol address, and information about your browser program. We also create a record
of what information you are requesting, such as the page or subject areas you're
visiting.
- Calls. Calls to Find a Home In Big Bear or to third parties through Find a Home In
Big Bear may be recorded or monitored for quality assurance and customer service
purposes. If a call is recorded between you and a third party, it will be deemed
private information of both you and the third party, and may be released to either
of you.
Usage and Disclosure
In general, Find a Home In Big Bear uses the information collected from you to communicate
with you and operate our features and services. Find a Home In Big Bear also uses
this information to present you with advertising that we believe will be of interest
or useful to you.
Your privacy is important and we are committed to protecting information that identifies
you personally, where you have chosen to keep it private. We will only share personal
information that you provide outside the public areas of our services in the following
circumstances:
- Consent. When you consent or direct Find a Home In Big Bear to share the information.
For example, if you choose to contact a real estate agent or lender through Find
a Home In Big Bear, your name and e-mail address will appear to the recipient of
the message.
- Service providers to Find a Home In Big Bear. When Find a Home In Big Bear hires
a service provider to help operate the services or our business, Find a Home In Big
Bear may give access to personal data only as necessary to perform the service for
Find a Home In Big Bear, and subject to the terms of this privacy policy.
- Legal obligation or protection from harm. When Find a Home In Big Bear has a good
faith belief that access, use, preservation or disclosure of the personal information
is reasonably necessary to (a) satisfy any requirement of law, regulation, legal
process, or enforceable governmental request, (b) enforce or investigate a potential
violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud,
security or technical concerns, or (d) protect the rights, property, or safety of
Find a Home In Big Bear, its users, or the public against harm.
- Merger or sale. When and if Find a Home In Big Bear is involved in a merger, acquisition,
or any form of sale of some or all of its business, personal information may be transferred
along with the business
When you provide public information without identifying yourself, we will protect
your personal identity as described above. If your account profile does not identify
you personally, Find a Home In Big Bear won't reveal your identity to third parties
except in accordance with this policy.
When we deliver ads based on that data about your use of Find a Home In Big Bear,
we keep your identity anonymous. We won't identify you personally to third parties,
except in accordance with this privacy policy. Of course, if you choose to respond
to an advertised offer with your name and contact information, you will no longer
be anonymous to the advertiser.
Some Things are Not Covered
This privacy policy will not apply to the following:
- Public posting. You should keep in mind that the information that you choose to provide
in a public area of Find a Home In Big Bear and our services (such as your profile
page or the discussion forums) will not be protected by this privacy policy because
you have made an active choice to make that information public.
- Real estate information. Find a Home In Big Bear strives to provide open and transparent
information about real estate markets. As a result, we make available past sales
prices for homes, and allow any user to post a question or answer about a given home.
Many times, this information is already publicly available. As long as discussion
surrounds real estate and not individuals, we intend to keep this information freely
available on our Web site. Where a professional participates in the Find a Home In
Big Bear community, we may also allow users to comment on the professional, such
as the lender ratings in the Find a Home In Big Bear Mortgage Marketplace.
- Aggregated non-personal information and other information without personal identification.
While we do not share your personal information with third parties unless permitted
above, Find a Home In Big Bear may share aggregate anonymous information with third-parties.
This information does not personally identify individuals, but instead provides a
helpful understanding of the groups of people who prefer certain types of information
and services.
E-mail Management
You may receive e-mail from Find a Home In Big Bear for a variety of reasons - for
example, if you took an action on the Find a Home In Big Bear Web site, you signed
up for a regular report, or you posted your home for sale and a buyer sent you a
message. We respect your desire to manage e-mail correspondence. If you have an account
with Find a Home In Big Bear, you can select your preferences through your account
tools. Also, you can manage your receipt of some types of communication by following
the instructions included in the e-mail we send you.
Opting Out of Collection of Information
Find a Home In Big Bear, its third-party ad network providers, and third-party advertisers
(the "Find a Home In Big Bear.com Ad Providers") may provide you with advertisements
that you may see at Find a Home In Big Bear or other affiliated Web sites. To improve
the relevancy and help measure the effectiveness of such advertisements, the Find
a Home In Big Bear Ad Providers may use cookies, Web beacons, clear .gifs or similar
technologies. These are used to record users' online activity, such as the pages
visited, and to learn what types of information are of most interest to the users.
Third-party ad servers and ad networks. Use of these technologies by third-party
ad servers is subject to their own privacy policies and is not covered by our privacy
policy. Learn more about Find a Home In Big Bear.com Ad Providers participating in
the Network Advertising Initiative, and the choices you have about these technologies
(such as opting-out). Click here to see a list of such services with links to their
Web sites. The Network Advertising Initiative offers some centralized opt-out tools;
otherwise you must visit each provider's Web site individually and opt out.
Find a Home In Big Bear has relationships with the following services:
Find a Home In Big Bear marketing service provider. If you do not want Find a Home
In Big Bear and its marketing service provider to follow your usage of our services
via cookies and Web beacons, you can opt-out of the Web site analysis tools.
Opt out of Cookies/Web beacons from:
Opting out of these services does not mean you will no longer receive online advertising.
It does mean that the service from which you opted out will no longer deliver ads
tailored to your Web preferences and usage patterns.
Windows Live™ Virtual Earth
Windows Live Virtual Earth imagery is supplied by Microsoft Corporation, and use
is subject to the Microsoft MapPoint Privacy Statement.
Third-Party Web Sites
Throughout Find a Home In Big Bear, we may link to the Web sites of other companies
and/or individuals. These third-party Web sites may collect personal information
about users on those Web sites, and Find a Home In Big Bear's privacy policy does
not extend to these external Web sites and third parties. Please refer directly to
these third parties and Web sites regarding their privacy policies.
Children Under the Age of 13
Find a Home In Big Bear will not knowingly collect personally identifiable information
from any person under the age of 13. Our services are not designed to attract the
attention of persons under the age of 13.
Storage and Security of Information
Personal information will be processed and stored by Find a Home In Big Bear in databases
hosted in the United States. Find a Home In Big Bear has taken reasonable steps to
protect the information users share with us, including, but not limited to, setup
of processes, equipment and software to avoid unauthorized access or disclosure of
this information.
Contacting Find a Home In Big Bear
If you have any questions about this privacy statement, or the privacy practices
of Find a Home In Big Bear, please e-mail us at info@Find a Home In Big Bear.com.
Please note that this policy may be amended from time to time. You should check back
for the most current version before relying on any of the provisions in this privacy
policy.
— Updated January 2012 2010